Privacy Policy
Last updated: 16/03/2026
Hotel Porto Brasil is committed to protecting the privacy of our website visitors and guests. This Privacy Policy describes how we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly to us, including:
- Full name
- Email address
- Phone number
- ID number (for guest registration)
- Address
- Date of birth
- Payment information
- Accommodation preferences
2. How We Use Your Information
We use your information to:
- Process and manage your reservations
- Send confirmations and updates about your stay
- Improve our services and customer experience
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
3. Cookies and Similar Technologies
Our website uses cookies to:
- Remember your language preferences
- Keep you logged in while browsing
- Analyze website traffic
- Improve user experience
You can configure your browser to refuse cookies, but this may affect some website features.
4. Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors to complete transactions
- Government authorities when required by law
- Service providers who assist us in operations
5. Data Security
We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, firewalls, and access controls.
6. Your Rights
You have the right to:
- Confirm the existence of data processing
- Access your personal data
- Correct incomplete or outdated data
- Request deletion of unnecessary data
- Revoke consent at any time
- Request data portability
7. Data Retention
We keep your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Contact
To exercise your rights or clarify questions about this policy, contact us at: contato@hotelportobrasil.com
9. Policy Updates
This policy may be updated periodically. We recommend that you review this page regularly to stay informed about how we protect your information.